Privacy Policy
1. Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our Site at greatwhitefunding.com and iamgreatwhite.com (collectively, the "Site").
By providing us with your data, you warrant to us that you are over 13 years of age. Great White is the data controller and we are responsible for your personal data (referred to as "we," "us," or "our" in this privacy notice).
2. Contact Details
Email: [email protected]
Website: greatwhitefunding.com
For any privacy-related requests, questions, or complaints, please contact us at the email address above.
3. What Data We Collect and Why
Personal data means any information capable of identifying an individual. It does not include anonymized data. We may process the following categories of personal data about you:
Communication Data
Any communication you send us through the contact form, email, text, social media, or any other channel. We process this for the purposes of communicating with you, for record keeping, and for the establishment, pursuance, or defense of legal claims.
Customer Data
Data relating to purchases of services such as your name, billing address, email address, phone number, contact details, purchase details, and payment information. We process this to supply the services you have purchased and to keep records of transactions.
User Data
Data about how you use our website and any online services together with any data you post for publication on our website. We process this to operate our website and ensure relevant content is provided to you.
Technical Data
Data about your use of our website including your IP address, browser type, length of visit to pages, page views and navigation paths, time zone settings, and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system.
Marketing Data
Data about your preferences in receiving marketing from us and your communication preferences. We process this to deliver relevant content and advertisements to you and to measure the effectiveness of our advertising.
Survey and Intake Data
Information you provide through our funding quiz, intake forms, and booking surveys, including credit score ranges, financial details, utilization, and liquidity information. We collect this to assess your eligibility for funding or credit repair services and to personalize our outreach to you.
4. SMS and Text Message Data Updated
When you provide your mobile phone number through any form, survey, booking page, or intake process on our Site, we collect and process your mobile number for the purpose of sending you SMS communications.
These communications may include appointment reminders and confirmations, onboarding instructions, service status updates, and promotional messages related to Great White services.
Your consent to receive SMS is not a condition of purchasing any service. Message and data rates may apply. To opt out at any time, reply STOP to any message we send. To request help, reply HELP. We do not sell or share your mobile number with third parties for their own marketing purposes.
Our lawful ground for SMS marketing is your consent provided at the time you submitted your phone number. Our lawful ground for transactional SMS (confirmations, reminders, service updates) is the performance of a contract between you and us.
5. Cookies and Tracking Technologies Updated
Our Site uses cookies and similar tracking technologies to enhance your experience, analyze Site usage, and support our advertising efforts. The types of cookies we use include:
Essential Cookies
Required for the Site to function properly. These cannot be disabled.
Analytics Cookies
Used to understand how visitors interact with the Site, including pages visited and time spent. We use tools such as Google Analytics for this purpose.
Advertising and Pixel Tracking
We use the Facebook Pixel and similar tools from advertising platforms to track conversions, build audiences, and measure the effectiveness of our advertising campaigns. This means that when you visit our Site, Facebook and other platforms may set a cookie or pixel on your browser for the purpose of showing you relevant ads on those platforms.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of this Site. For more information on how to manage cookies, visit your browser's help documentation.
6. Sensitive Data
We do not intentionally collect sensitive data about you. Sensitive data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, or genetic and biometric data.
If you choose to share any such information with us voluntarily through a form or communication, we will treat it with the highest level of care and will only use it as necessary to provide the service you have requested.
7. Marketing Communications
Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests in growing our business. Under applicable regulations, we may send you marketing communications if you made a purchase from us or asked for information about our services, and you have not opted out.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message or by contacting us directly at [email protected]. Opting out of marketing communications does not affect personal data provided as a result of a purchase or service agreement.
Before we share your personal data with any third party for their own marketing purposes, we will obtain your express consent.
8. Disclosures of Your Personal Data
We may share your personal data with the parties set out below:
Service providers who provide IT and system administration services. Professional advisers including lawyers, bankers, auditors, and insurers. Government bodies that require us to report processing activities. Third parties to whom we sell, transfer, or merge parts of our business or assets. Marketing and advertising platforms including Meta (Facebook/Instagram) and Google for the purpose of targeted advertising, in accordance with those platforms' privacy policies.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
9. Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
10. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For tax purposes, the law requires us to keep basic information about our customers, including contact, identity, financial, and transaction data, for six years after they stop being customers. In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
11. Your Legal Rights
Under applicable data protection laws, you have rights in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and where the lawful ground of processing is consent, to withdraw consent.
To exercise any of the rights set out above, please email us at [email protected]. You will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply in such circumstances.
We try to respond to all legitimate requests within one month. Occasionally it may take longer if your request is particularly complex, in which case we will notify you.
12. Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
13. Changes to This Policy
Although it is highly unlikely, this policy may be changed at any time at our discretion. If we update this policy, we will post the updates to this page on our website. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns regarding this privacy policy, please direct them to: [email protected]